T-Mobile reviews

3.6

62% would recommend to a friend

(23,212 total reviews)
avatar

Srini Gopalan

48% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Sep 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The Commission, the work life balance is good , super Easy job, and the benefits. Great for finishing school temporarily not a career though.

Cons

Try to squeeze customer service and sales out of representatives... EX) warranty exchanges in store, no payment kiosks in store. Commission has gotten worse over past two years, they try to cover up with temporary spiffs as incentive. Outside of any metropolitan area there is no coverage even though the "coverage" map shows you do.

3.0
Sep 26, 2016

Poor district manager choice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay fun atmosphere! Fun to be a part of the team

Cons

District management, no recognition for hard workers

5.0
Aug 9, 2016

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Great place to work with excellent benefits. Best culture which starts with our CEO John Legere who sets the tone. Went from 30 million customers to 60 million in 3 years. Past up Sprint in total subscribers. Stock opened at 18 when we went public and is now at 47 today.

Cons

There aren't too many cons if you can handle your typical outside sales position. Always hunting and prospecting to fill your sales funnel. Overcoming objections from the die hard Verizon business customers who refuse to test our network because they think its worth paying more.

Viewing 652 - 654 of 23,212 Reviews

Glassdoor has 24,597 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.