T-Mobile Mobile Associate/Mobile Expert reviews

3.7

67% would recommend to a friend

(3,239 total reviews)
avatar

Srini Gopalan

39% approve of CEO

49% positive business outlook

Mobile Associate/Mobile Expert employees have rated T-Mobile with 3.7 out of 5 stars, based on 3,239 company reviews on Glassdoor. This indicates that most Mobile Associate/Mobile Expert professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Mobile Associate/Mobile Expert professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Opportunities for promotion and career growth Employee discounts Supportive coworkers and training

Cons

High sales goals and performance pressure Difficult customer situations Evening, weekend, and holiday shifts Experience can depend heavily on management quality

Viewing 16 - 18 of 3,239 Reviews

Glassdoor has 24,595 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.