T-Mobile reviews

3.6

62% would recommend to a friend

(23,176 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Some departments live their values. When they do, you've got a great department. They respect you. The pay is good, the benefits are good, and job security is usually good.

Cons

Departments have vanished. They've gone very lean. When you're in a department that doesn't live the values, you're a number. Sometimes training is pretty poor, or the position fundamentally requires previous experience elsewhere in the company.

4.0
Jul 20, 2010

Event Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

T-mobile offers great, affordable benefit packages that make it very worthwhile to work there. The pay structure is okay

Cons

Depending on your position within T-Mobile the room for advancement is virtually nonexistent. They hire too many management positions from outside the company.

3.0
Jul 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits, which include daycare assistance. Stable schedule which changes at six month increments. Some of the leadership is very good, and invested in your success as an agent.

Cons

The nature of the work is fairly repetitive. Training does not adequately prepare you for the actual work you do. You'll be told constantly to "get your name out there", which will confirm to anyone who is rational that it's not about the quality of work you do but who you make friends with. Can be very cliquey. No adequate strategy for team burnout, as well as individual burnout.

Viewing 22834 - 22836 of 23,176 Reviews

Glassdoor has 24,556 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.