T-Mobile reviews

3.6

62% would recommend to a friend

(23,148 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Aug 29, 2010

Varies by Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool products; many talented people; company has made considerable advances in organizational maturity over past 2 - 5 years.

Cons

Need to be in right department and one of the people chosen by leadership before input is heard. Overloaded on management team with more weight given to style and format rather than content

2.0
Aug 13, 2010

Nice place to Visit...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are great, paid time off is great after you have worked there for as long as I have. low level management working to make things better.

Cons

In the last 2 years or so, the company has gotten leaner. it has never been "Fat". Much reorganization happening, This is reflected in the number of sites per tech, and number of sites per RF engineer. The support staff have way too many hats to wear, or their job function has been moved to another market/location. This provides too many places now for problems to pop up and not get the full attention they deserve. Don't ignore your bread and butter for the sake of latest and greatest. Panic of the week is getting old,( the "This needs to be done yesterday" syndrome) It feels like someone higher up the food chain has a blue chip (Goal) that is being addressed, at the expense of problems in the market. the lower employees have little say in the operation, and I understand that management has to make tough decisions, but I have never felt so disenchanted with this company than in the last 2 years.

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Glassdoor has 24,525 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.