T-Mobile reviews

3.6

62% would recommend to a friend

(23,144 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Apr 18, 2010
Recommend
CEO approval
Business Outlook

Pros

benefits are awesome!! store managers are generally great.

Cons

Upper management has no concern for you or your mental health; I've had many experiences hearing empty promises, horrible feedback, double standards, ignoring the issue/reasoning, and managers making stories up about unrelated personal things. Unfortunately, it's all about who you know, and not what you know, your education level, seniority, or experience. People are put in situations with more responsibilities and less pay. Also, hiring management from OUTSIDE the company..and having seasoned reps train them...or have a rep fill in when interviewing for a position they've applied for...wrong.

4.0
Apr 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Great employee Benefits. Great discount on rate plans for employees.

Cons

Dealing with attitudinal and disrespectful customers. Dealing with Flex-Pay issues is such a hassle.

2.0
Apr 12, 2010

Great as a j-o-b

Recommend
CEO approval
Business Outlook

Pros

Benefits, 401k match. Depending on who your manager is there is the potential of freedom within the position as you control your day.

Cons

Mileage reimbursement program, pay in comparison to competitors, disorganization within corporation, extremely limited opportunities for upward mobility, useless District Managers. If you want a just over broke then this is for you.

Viewing 23089 - 23091 of 23,144 Reviews

Glassdoor has 24,520 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.