T-Mobile reviews

3.6

62% would recommend to a friend

(23,143 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Apr 7, 2010

Get More, Stick Together, etc etc etc etc

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The teams in T-Mobile are very dedicated and good at their jobs. Most everybody here is looking out for the customer and that is my main drive within this company is how are we affecting the customer.

Cons

Regionalizing markets. Slows processes, dissconnection within local teams, removes accountablity and chance for added responsibilty. Depending on your department T-Mobile is a fast growing company with many opportunities if you have mobiltiy. The downside is the leadership that is driving a particular department may also be looking for other advances so you may be left with multiple changes in management and ideals.

2.0
Mar 30, 2010

Strong employee base - not so strong Sr. Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is descent. Bringing in good revenue. Values Location

Cons

Sr. Leadership is not right for where the company is in its lifecycle. Leadership did a good job in the past at acquisition but they are not capable in a competitive/saturated market where customer retention is important. Handset selection is terrible. Lacks operational efficiency and becoming pretty bloated in areas...Marketing strategy is horrible!

3.0
Mar 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Work / life balance, flexibility, good environment and collaboration among different teams. Low performance transparency. Depending on the department clear career path.

Cons

Slow moving company without a particular focus. Some technology inssues, slow implementation of the projects. Dependence from the parent company.

Viewing 23092 - 23094 of 23,143 Reviews

Glassdoor has 24,519 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.