T. Rowe Price reviews

-This position is as low on the bottom of the totem pole as can get in any of TRP's main functions. You're a glorified call center representative and even though it is an inbound call center where you're educated on all things 401(k)/IRA your participants still feel like treating you as if you're a telemarketer or like you're supposed to give them the ability to do whatever they want with money in a retirement account regardless of IRS rules and plan guidelines. -You consistently get mandatory overtime with little notice of it so in weeks where it's OT heavy it may feel like work is life. For 8 months I was here, our department as a whole was understaffed which led to everyone working constantly and the level of burnout among everyone was palpable when I got in the door every morning. -It often seems like supervisors do absolutely nothing throughout the day and the way seniors and supervisors are selected often appears questionable considering everyone's credentials -Low paying compared to competitors in the industry with similar positions -Very hard and tenuous process to obtain a new role trying to transfer out of PSC/II Services

Pay is not as competitive as it could be, and some departments within the company can be viewed as lackluster.