TBC reviews

4.1

77% would recommend to a friend

(509 total reviews)

Don Byrd

88% approve of CEO

76% positive business outlook

TBC has an employee rating of 4.1 out of 5 stars, based on 509 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TBC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

509 reviews
3.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Location, location, location. TBC is one of the few large companies with a corp headquarters in SFL. Average office space in a very nice area close to I95 and across from 2 malls. Another office space in Juno is in a converted Winn-dixie and is below average. It's directly across from the beach though. The base salaries are competitive, vacation is above average although varies by department (3 week combo of personal days/vaca days) and benefits are above average. Bonus plan can be very lucrative, especially in new business units with no baseline. It's very hard to get fired from what I witnessed. They have invested heavily in technology in recent years. Better tech than in some Fourtune 500 firms. You will get to work with the latest and greatest tech. New management seems to be an upgrade over former good ole boy network of tire salesmen execs. My workload was not overwhelming, but it's retail, so some nights and weekends are required. My manager and VP/director were very open to susgesstions and new ideas to improve performance.

Cons

Bonus plans within the mature business units have unrealistic goals set to acheive targets. Management was a complete good-ole boy network of retail tire salemens that new nothing about running a billion dollar business. Luckily they have rid themseleves of most of that dead weight and actually started hiring polished, experience execs that could thrive in any industry. No amenities in the office space at all. They rent 85% of the space in two large buildings and stick the majority of IT in a converted Winn-Dixie 20 minutes north. It can be difficult to get promoted or recieve a substantiable raise. Lots of internal politics play a role who get promoted. Also, it's SFL, so you don't have much leverage when it comes to seeking opportunities elsewhere. Mgt knows that and exploits that.

2.0
Oct 7, 2013
Recommend
CEO approval
Business Outlook

Pros

The 'positive' is that since the company is so disorganized and attrition is high, you get to get involved with a lot of new things. Usually during a fire drill, but still you do get involved with a lot of different things.

Cons

There does not appear to be any vision for the company. There are never any communications to the staff on company initiatives or how it is doing. You hear rumors that performance is pretty bad, and see lots of higher level managers leaving, so it makes you very worried that you may not have a job soon. People talk openly about the executives being in over their heads, and not having experience/skills to manage a large company this size...

3.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

I was able to design and implement custom strategies to solve challenges unique to my department and team. I received very little input from leadership but also very little friction when it came to leading my team. Was able to lead in an autonomous way that worked for my team.

Cons

Poor company culture contributed to a silo-effect that meant teams like mine felt very isolated in the company. Every project, every open hiring req, every promotion - every discussion always came back to lack of funding, no budget, no financial planning for ongoing operational needs that would support the scalability of marketing initiatives. This resulted in projects being shelved, turnover (voluntary and involuntary), and overall poor company culture. Very much an every-man/department for themselves atmosphere.

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TBC Response
2y
Thank you for sharing your past experience as a team member. We maintain high benchmarks of quality and regret that we did not live up to our standards in your case. Being a global leader in the replacement tire and automotive service industry is a challenging endeavor, and our organization is a work in progress. Therefore, we welcome constructive criticism and will do our best to address any issues brought to our attention.
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Glassdoor has 558 TBC reviews submitted anonymously by TBC employees. Read employee reviews and ratings on Glassdoor to decide if TBC is right for you.