TBC reviews

4.1

77% would recommend to a friend

(510 total reviews)

Don Byrd

88% approve of CEO

76% positive business outlook

TBC has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TBC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

510 reviews
3.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

This organization is home to some amazing people. They foster a positive work environment with monthly birthday celebrations, Friday breakfasts during pay weeks, occasional catered holiday events, and employee bakery potlucks with games. Most managers genuinely care about their fellow associates and do their best within their means. During Christmas time, associates receive a $75 Amazon gift card, and leading up to the holiday, there are 12 days of prize giveaways for employees throughout the company. Despite the recent removal of certain benefits, such as concert tickets and sport event tickets, the organization remains committed to providing hybrid work options for most positions. Depending on your position level and department, you can enjoy the flexibility of working from home for 1-3 days per week.

Cons

You frequently feel like just a number, waiting for the next layoff to happen. The company's organizational changes are poorly communicated, often conveyed through short and unclear videos. When seeking additional details, you're directed to your manager, who often knows no more than you do. As a result, panic ensues within departments. The current pay is still below the market average and not competitive, leaving employees dissatisfied. Backfilling a position is a lengthy process that takes months to get final approval to post a job listing for rehiring. Consequently, departments are frequently understaffed and overburdened with work. Budget cuts are made without a full understanding of the actual needs, leading to further strain when entire departments are laid off, and outsourcing of those roles is not completed before the termination of the affected associates.

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TBC Response
2y
Thank you for taking the time to submit this feedback. We work hard to foster a culture that enables all team members to live, work, and play safely and easily, so we are disappointed to hear that we have fallen short of the mark in your case. We would greatly appreciate the opportunity to discuss your situation further to find a positive solution. Please, don’t hesitate to contact us via your preferred communication channel so together we can work towards a beneficial outcome.
3.0
Jul 18, 2023

Corporate Retail

Recommend
CEO approval
Business Outlook

Pros

Paycheck, boiler plate benefits, decent co-workers

Cons

Very corporate, high turnover, no loyalty, no culture

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TBC Response
2y
Thank you for sharing your past experience as a team member. We maintain high benchmarks of quality and regret that we did not live up to our standards in your case. Being a global leader in the replacement tire and automotive service industry is a challenging endeavor, and our organization is a work in progress. Therefore, we welcome constructive criticism and will do our best to address any issues brought to our attention.
2.0
Jul 10, 2023

To Each Their Own

Recommend
CEO approval
Business Outlook

Pros

operation is already set in place. manage the day to day operation your job is safe, so long as you show up to work

Cons

inconsistent workflow poor accountability not enough KPI's to actually run effectively if your intent is growth then try elsewhere

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TBC Response
2y
While we are disappointed to hear that your experience so far has not lived up to your expectations, we are grateful for your feedback and the opportunity it offers. We highly value constructive criticism as it enables us to identify and resolve issues, which is a core part of reinforcing our commitment to our team members, partners, customers, and communities. We hope to receive further details from you through the communication channel of your choice
Viewing 100 - 102 of 510 Reviews

Glassdoor has 559 TBC reviews submitted anonymously by TBC employees. Read employee reviews and ratings on Glassdoor to decide if TBC is right for you.