TBC reviews

4.1

77% would recommend to a friend

(509 total reviews)

Don Byrd

88% approve of CEO

76% positive business outlook

TBC has an employee rating of 4.1 out of 5 stars, based on 509 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TBC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

509 reviews
1.0
Feb 5, 2021

Bad!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts on service work.

Cons

As you read the positive reviews, realize that the majority are fake and written by the HR department. This company has STRUGGLED with embarrassingly high turnover rates and miserable employee engagement for years. There is no doubt you are just an employee number and easily replaceable. They have no problem reminding you of that philosophy in every meeting or call. It is the retail mindset that unfortunately has worked its way into every department. This culture starts at the top and permeates throughout the ranks. I have never witnessed top level management so inept to basic leadership skills. As the saying goes, “the beatings will continue until morale improves.” Internally, it is known as a “toxic” culture. If you need a stop gap job, their paychecks won’t bounce. The parent companies are large and stable with Michelin and Sumitomo. Michelin was recently rated as a top employer but TBC hasn’t inherited any of Michelins positive culture. If you are looking for a company that values its employees, keep looking. The money is not worth the frustration and disrespect.

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TBC Response
5y
While we are disappointed to hear that your experience so far has not lived up to your expectations, we are grateful for your feedback and the opportunity it offers. We highly value constructive criticism as it enables us to identify and resolve issues, which is a core part of reinforcing our commitment to our team members, partners, customers, and communities. We hope to receive further details from you through the communication channel of your choice.
5.0
Feb 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Very laid back and fun. No stress

Cons

None at the moment. Will update

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TBC Response
5y
Thank you for submitting your review. It is truly rewarding to see team members recognize our company’s commitment to maintaining a supportive work environment. Reviews such as yours confirm that our team’s passion coupled with our determination to deliver excellence in everything prove to be a winning formula and something that gives us every reason to be proud.
1.0
Jan 28, 2021

It's hard to adapt

Recommend
CEO approval
Business Outlook

Pros

You'll get used to it in time and learn. But then the stress would already start to

Cons

Lack of support and guidance for new employees, makes them so confused in their everyday work. The stress reach to very high levels for trying to catch up but still gets management disappointed. It's hard for newcomers to adapt, and they need persistence. Please do not leave your other job to come to this one, you will be sorry

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TBC Response
5y
Thank you for sharing your past experience as a team member. We maintain high benchmarks of quality and regret that we did not live up to our standards in your case. Being a global leader in the replacement tire and automotive service industry is a challenging endeavor, and our organization is a work in progress. Therefore, we welcome constructive criticism and will do our best to address any issues brought to our attention.
Viewing 286 - 288 of 509 Reviews

Glassdoor has 558 TBC reviews submitted anonymously by TBC employees. Read employee reviews and ratings on Glassdoor to decide if TBC is right for you.