TD reviews

3.8

68% would recommend to a friend

(22,239 total reviews)
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Raymond Chun

73% approve of CEO

62% positive business outlook

TD has an employee rating of 3.8 out of 5 stars, based on 22,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TD employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Sep 2, 2014

Good Company, Bad Store!

Recommend
CEO approval
Business Outlook

Pros

In general I do believe TD is or at least has the potential to be a great company to work for considering which of the many locations you get hired at. I unfortunately got hired at one of the poorly managed stores the Orange, NJ store.

Cons

Management at my store was absolutely USELESS. There is a "bump it up" culture that is trained to TD Banks new hires this culture dictates that whenever issues arise that tellers/csr can not resolve you are to "bump it up" to your manager; Store manager, Assistant manager, head teller ect. In the case of the Orange store bumping it up was useless due to the fact the upper management know nothing or they are to fearful of any accountability to attach their name to. In the case of my store there were many time when I had to resolve major issues myself because I knew management was no help. In addition to their lack of initiative managers were sketchy there were rumors of store manager embezzlement ever since I started work at my store. TD Bank is a good company I however was placed in one of it most toxic work environments honestly.

2.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

You will learn more here than you will at any bank hands down. You will literally touch with every department at some point and learn something new. Plenty of skills you can take in your next career move.

Cons

There is absolutely no work/life balance. Count on 50+ hours a week, plus no lunches. Plus the events that you are "encouraged" to go to. Overwhelmingly short staffed--you will get cross trained so you can do double duty and save the bank money. But you will still always be scrambling. Far too reactive instead of proactive. They let issues get out of hand before they do anything about it. They pay is bottom tier compared to other banks--because of this, you have crappy college level kids working in branches that don't care enough about their job, which results in massive amounts of turnover. Payouts are also bad because things that you can't control (charged off accounts) come out of your branch's bottom line (yet they've done nothing about it for years). Disorganized and inconsistent. One branch will tell you one thing, go up the street and they will tell you the opposite. Customer issues could have you bounced around from several different departments before you get an answer. Unrealistic sales goals, they do not factor in demographics (loan approvals in a low income area are highly unlikely) Promotions are honestly based more on if someone above you likes you. And of course, you need to move in the direction that senior management wants you to go. Make a mistake, and they ice you out. The "culture" almost feels like a cult. Wear the TD pin in public when not working and put a bumper sticker on my car? No thanks. The most telling is the fact that years ago TD sponsored bike races, cancer walks, etc. They don't do those anymore. Only can do events if it keeps you below staffing and you get to open accounts. They are really losing that connection with the community.

2.0
May 9, 2014
Recommend
CEO approval
Business Outlook

Pros

TD, as a brand, is fantastic. The people are great, the values are excellent, the work/life balance is fantastic. Benefits are excellent.

Cons

No standard direction for technology. Every project seems to halt and move into a different direction, or halt and then start up again without any sort of explanation. Cross business communication is awful, especially between New York office and other locations.

Viewing 328 - 330 of 22,239 Reviews

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