2.0
Oct 8, 2023
Treat CSR terrible
Current employee, less than 1 year
Mount Laurel, NJ
Recommend
CEO approval
Business Outlook
Pros
Great benefits and that’s really it.
Cons
They treat the contact center employees good in training than after you hit the floor it’s a different story. You get told not to call out but you have a lot of sick time to use before the year is up you can only carry over 40 hours. They customers are always rude and their surveys if they are bad you it affects your metrics badly.