TD CEA/Customer Service Representative reviews

3.7

79% would recommend to a friend

(313 total reviews)
avatar

Raymond Chun

91% approve of CEO

68% positive business outlook

CEA/Customer Service Representative employees have rated TD with 3.7 out of 5 stars, based on 313 company reviews on Glassdoor. This indicates that most CEA/Customer Service Representative professionals have a good working experience there. TD is rated in line with the average (within 1 standard deviation) by CEA/Customer Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

313 reviews
3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues that you see everyday, felt like a closeknit team

Cons

"We're a family", large and stressful sales goals TD wants us to push as many products as we can to each customer. Constant coaching with reporting manager who reviews our weekly, monthly and quarterly goals. Just incredibly sales heavy, not really a place for learning. If you really want a career here would have to stick it out through retail banking for 3-5 years then hope to get into corporate.

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many pros other than the job was fairly easy

Cons

If you’re not kissing up to the boss you will not get promoted heavy favouritism

Viewing 4 - 6 of 313 Reviews

Glassdoor has 24,770 TD reviews submitted anonymously by TD employees. Read employee reviews and ratings on Glassdoor to decide if TD is right for you.