TD CEA/Customer Service Representative reviews

3.7

79% would recommend to a friend

(313 total reviews)
avatar

Raymond Chun

91% approve of CEO

68% positive business outlook

CEA/Customer Service Representative employees have rated TD with 3.7 out of 5 stars, based on 313 company reviews on Glassdoor. This indicates that most CEA/Customer Service Representative professionals have a good working experience there. TD is rated in line with the average (within 1 standard deviation) by CEA/Customer Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

313 reviews
2.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

hour pay is ok, insurance benefit not bad. Good for student work as a part time, But if you got bills to pay, get a full time job somewhere else, monthly pay check less than a min wage full time worker. Also good for people who want to be advisor in retail bank. The culture depends on the branch you get deploy.

Cons

the job is stressful, you need to remember lot of rules and product. You need to give advice(sales) to customer, also check lot of things and make decisions. Traffic really depends on which location, but you can expect customer come back to back, means there is no stop. Branch hours and shrift also not easy, if you closing the branch and there is a minor mistake you could stay untill 11pm. Don't expect this job unlock lots of chance, is retail banking, which means you can become a sales person later, but back office position you better get a MBA.

4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture and people are amazing. You get to work with a very tight-knit team and most coworkers are very friendly

Cons

Moderate amount of sales pressure. After probation you will be pushed to sell products and do referrals. If you're part time its not that bad

Viewing 7 - 9 of 313 Reviews

Glassdoor has 24,770 TD reviews submitted anonymously by TD employees. Read employee reviews and ratings on Glassdoor to decide if TD is right for you.