Question 1

Is TD a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at TD have rated their employer with 3.6 out of 5 stars in 1,787 Glassdoor reviews. This is a lower than average score with the overall rating of TD employees being 3.8 out of 5 stars. Search open Customer Service (CSR) Jobs at TD now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TD.

Question 2

Does TD pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at TD with 3.5 out of 5 stars based on 1,787 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TD.

Question 3

How happy are Customer Service (CSR) professionals working at TD?

Accepted Answer

62% of Customer Service (CSR) employees at TD would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated TD with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.5 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at TD?

Accepted Answer

Customer Service Representative (1459), Customer Experience Associate (745), Financial Advisor (706), Bank Teller (627), Teller (388), Personal Banker (370), Personal Banking Associate (PBA) (360), Personal Banking Associate (351), Analyst (348), Financial Services Representative (305), CEA/Customer Service Representative (303), Business Analyst (278), Manager (265), Customer Service Representative (CSR) (256), Investment Representative (168)

Question 5

What are the pros of working at TD according to real employee reviews?

Accepted Answer

"I can really say only the benefits were good and there is a gym of no cost." ((in 2077 reviews)); "A great culture and if you do a great job you have room for career growth" ((in 1338 reviews)); "Great for people who want a "small company feel" with the structure and HR/development resources of a large company" ((in 1087 reviews)); "Work life balance is good if you  are not very ambitious and just want a low" ((in 940 reviews)); "Good work environment and professional" ((in 460 reviews))

Question 6

What are the cons of working at TD according to real employee reviews?

Accepted Answer

"the pay is low and could be better as for the amount of work you do as a teller" ((in 1044 reviews)); "Poor management The management admitted that there is a certain discrepancy between what you learnt in the 10 week training and on board." ((in 931 reviews)); "Low salary but your foot in the door will give you access to many opportunities." ((in 561 reviews)); "I know several people who were railroaded by bad managers and had to leave the company" ((in 496 reviews)); "long hours and rarely close in bad weather also need to work 7 days a week." ((in 478 reviews))

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Good brand, but lacks work-life balance

Good company

Good starting point, but tasks can be repetitive

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