TD reviews

3.8

68% would recommend to a friend

(22,263 total reviews)
avatar

Raymond Chun

72% approve of CEO

61% positive business outlook

TD has an employee rating of 3.8 out of 5 stars, based on 22,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TD employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Dec 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Solid company and the future looks bright for the company and for newer employees. I think internal management cares and are pretty fair, well most are. Good environment given there is collections involved and there are many different opportunities to learn many departments, not overly specialized. People are approachable. There are cons but given the overall vibe is positive and the outlook looks good, I would recommend it. There are kinks to work through but it is moving in a positive direction and opportunities are on the rise. Good Benefits.

Cons

Inconsistency, lack of structure. Is it supposed to be fun or are we supposed to continue to make our jobs harder and harder in order to meet audit requirements, trust me, they aren't coinciding and this makes work unpredictable and stressful. Too much emphasis on who you know as opposed to hard work. Too much gossip. Work is not disbursed evenly. Too much emphasis on unnecessary coaching and compliance, I feel like I have multiple bosses in multiple centers all with different agendas and goals, each pertaining to a small part of my job, in order to make them look good. New Hiring process is bad. The only incentive for tenured employees is stability but that is something you can't get everywhere right now.

2.0
Dec 16, 2012

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots and lots of PTO, especially if you've been with the bank 6+ years. High turnover leads to opportunities to move around.

Cons

The pay can be embarrassingly low. Once you're with the bank, your chances of receiving fair compensation are slim. The bank will not negotiate salary with current employees, even if they have accepted a promotion within the bank; however, the bank will negotiate salaries with external candidates. Also, annual pay increases seem to be weaker and weaker each year. Many employees will bring home less money in their paychecks next year than they did this year because the cost of our health insurance outpaced our raises. The hiring trend for management positions has been to hire from outside the bank instead of hiring from within. It's pretty difficult to be excited about your career prospects when management specifically wants to bring in candidates from outside the bank. There are so many more managers than there were a couple years ago. Want to get something changed? It has to be approved by a small army of managers. There is so much red tape involved in making minor changes that it's almost not worth it to try anymore. Training has become almost nonexistent. My group has received exactly one training course in the last 2 years, and that turned out to essentially be a sales pitch from an outside vendor. It seems like the bank is in a constant state of systems integration, adding to employee stress. There are too many meaningless conference calls and sometimes change is made just for the sake of change. The two big culture catchphrases, "WOW the customer" and "America's Most Convenient Bank," nave become meaningless. Most of the rules and policies in place that allowed us to make customers exceedingly happy were old Commerce Bank rules, which have been tossed to the side of the road. If anything, we are much less convenient and much less empowered to satisfy customers than we were just a couple years ago.

4.0
Dec 15, 2012

Great Workplace!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great workplace and huge learning experience..Ambience allows employees to be motivated and productive. Non hierarchial and rewards result oriented individuals.

Cons

Not the most competitive pay scale in the market. Yearly salary increments are not very significant and could be improved a lot..

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