If you're not in senior management, you're getting paid below market value. Annual raises are capped at 3%, HR will not negotiate with internal candidates at all. They think that the PTO makes up for this.
Technology systems are frequently slow or even down.
Rightsizing is killing the company. Branches and departments are chronically understaffed and undertrained, yet there is more internal red tape, administrative work, and reporting than there ever was.
Hey senior management, you want to make our jobs tough? Create a bunch of money-grabbing policies (see: ATM fees, increasingly predatory loan policies, etc.) that make customers hate the bank, then let the staff deal with the fallout. Oh, never mind, you already went ahead and did that.
Will there ever be a time that this company goes through a software conversion/integration that a) is completed on time and b) within budget and c) does not result in systems being down for days? Not likely.
Senior management is patronizing. You'll hear about your 2% raise one week, the next week they'll release a statement saying they just had their most profitable quarter/year ever. And thanks for all you do. Don't spend it all in one place, proletariat.
The big change since the Commerce acquisition has been the approach to getting things done. At Commerce, we met, we developed a plan, we executed the plan, stuff got done. Customers were happy, sales were made, everyone made money. Since the acquisition, we meet, we develop a plan, we have a weekly conference call to update everyone, then we break that call up into subgroups that have their own calls 1x-2x a week, then we change the plan because something wasn't considered by management in the original plan, then we have more weekly calls about the changes, which are broken up into more subgroups......
