TD reviews

It is an extremely process oriented organization which hampers innovation and the products and marketing strategies reflect that. Most of the staff (outside of a few recent external hires are really unprofessional and poor experience. Prior to joining TD I worked in amazing roles at world class companies. I was disappointed by the behavior and experience level of many of my peers. Unprofessionalism doesn't go unchecked and many inexperienced team members who seem to be threatened by the presence of new hires resort to lying and bullying in order to exert themselves.

Work-life balance - was told they schedule every other weekend but because management has 8 weeks vacation each, you're often scheduled 4-5 weekends in a row. Part time hours but worked 6 days a week ; sales pressure ; unrealistic sales goals - tellers are paid the least but have the most responsibility. Not the highest amount of responsibility but they are responsible for doing much more per shift than anyone else there. Store managers have absolutely no idea how to do anything teller-related so if you need help forget it. Training seems to be very good and thorough until you hit the teller line on your own then you realize training was garbage. Training is virtually pointless because the way each store operates is completely different. They want their bonus checks as big as possible (who doesn't?) but they pressure tellers (and tellers ONLY) to kiss-butt.. ALOT OF FAVORITISM !! Higher-up rolled eyes and got annoyed and walked away when asking for help within first two weeks on teller line. Higher-ups give your customer an attitude making you look bad then they yell at you for not having a high customer service score. Higher-up gives customer constant attitudes then has a meeting because tellers aren't following the LITERAL SCRIPT when talking to customers. Banking more human? Please. I got "talked to" because I didn't tell the customer to go bring their cash deposit over to the ATM instead of to me. The screen prompts a script word for word on what to try and sell the customer. That's not banking human at all.