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TDS Telecommunications

Part of TDS

Engaged Employer

TDS Telecommunications reviews

3.4

56% would recommend to a friend

(479 total reviews)

Ken Dixon

56% approve of CEO

42% positive business outlook

TDS Telecommunications has an employee rating of 3.4 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDS Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

479 reviews
3.0
Mar 1, 2015

Above average place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Flexible schedule Friendly, helpful coworkers Pay day donuts and bagels Ability to learn new skills while working Understanding manager

Cons

+ Manual software deploys from 12-6am which often take several hours (other companies have an automated process). + Cross training expected - When you are on call, you are responsible for all applications within your department even if you are not an expert. + Remote access granted to most IS employees which is used to handle on call issues from home, software deploys and working from home on the occasional snow day, but I was not allowed to work from home permanently when I moved, even though I was willing to drive in 1-2 times a week and even though there is another employee who has been working remotely for years. + Having a paper trail for all system updates is a good idea and necessary for proper support but I felt like there was too much overhead. + Too much time spent on new initiatives and not enough time put into making existing systems and software better, more efficient and less buggy.

1.0
Feb 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Free coffee and juice.... Management is professional and generally pleasant. Wish i could say more positive things but the pros don't eclipse all the cons.

Cons

Extremely high turn over in the sales dept. People either quit or xfer out to another dept (If they are allowed). This is miserable work. Expect to have unreal sales expectations and constant monitoring of phone calls and badgering for more productivity. After the extensive and challenging training program expect to have lots of Job threat's for not hitting your numbers. A lot of bait and switch. They tell you one thing to get you in the door and it changes after you are through training. Expect a less than desirable schedule. Expect a different pay plan than what you thought. Expect very little flexibility. Hard to have a personal life because the insanely strict scheduling. It's literally monitored down to the minute!!! ASK LOTS OF QUESTIONS!

4.0
Feb 16, 2015

Great inner core of people to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managment understood and did its best to connect to the employees. They valued hard work and rewarded accordingly as well as loyalty on the job.

Cons

The biggest challenge they had and I had as an employee is the disconnect from what TDS provides to the customer. The telecom industry is one of the worst appreciated industries to work in. Without realizing your value to the customer, how does the customer value you?

Viewing 403 - 405 of 479 Reviews

Glassdoor has 553 TDS Telecommunications reviews submitted anonymously by TDS Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if TDS Telecommunications is right for you.