Is TELUS a good company to work for as a Quality Rater?

Quality Rater professionals working at TELUS have rated their employer with 3.5 out of 5 stars in 16 Glassdoor reviews. This is an average score with the overall rating of TELUS employees being 3.5 out of 5 stars. Search open Quality Rater Jobs at TELUS now and start preparing for your job interview by browsing frequently asked Quality Rater interview questions at TELUS .

Does TELUS pay Quality Rater employees well?

Quality Rater professionals rate their compensation and benefits at TELUS with 3.6 out of 5 stars based on 16 anonymously submitted employee reviews. This is 8.7% better than the company average rating for salary and benefits. Find out more about Quality Rater salaries at TELUS.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (447) , Sales Associate (215) , Business Analyst (206) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (112) , Product Manager (95) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 944 reviews)); "Great culture and very remote friendly!" ((in 566 reviews)); "Great place to work flexible and work from home" ((in 539 reviews)); "Good work life balance and security of a large corporation" ((in 537 reviews)); "Telus has some great people that work hard and are very professional." ((in 490 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 393 reviews)); "Queueing and low salary." ((in 360 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 172 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 95 reviews)); "Upper management does not care about those on the frontline at all." ((in 78 reviews))

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TELUS

TELUS Quality Rater reviews

3.5

78% would recommend to a friend

(16 total reviews)

Darren Entwistle

78% approve of CEO

78% positive business outlook

Ratings by category

4.3

Work/Life balance

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Quality Rater employees have rated TELUS with 3.5 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Quality Rater professionals have a good working experience there. TELUS is rated in line with the average (within 1 standard deviation) by Quality Rater professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

4.0

Feb 4, 2026

Great Job when you need it

Quality rater

Recommend

CEO approval

Business Outlook

Pros

Consistent pay Relativity steady work

Cons

Inconsistent hours No opportunity for advancement

4.0

Apr 26, 2025

Great Flexibility

Search quality rater

Recommend

CEO approval

Business Outlook

Pros

I love that there is a lot of flexibility with hours and I can work when it is convenient for me

Cons

There are periods of time where there are no hours available to work

3.0

Apr 1, 2025

Decent

Quality rater

Recommend

CEO approval

Business Outlook

Pros

Easy remote work that payed okay.

Cons

Available hours were spotty at best

Viewing 1 - 3 of 16 Reviews

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TELUS Quality Rater reviews

Ratings by category

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Reviews by job title

Great Job when you need it

Great Flexibility

Decent

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