Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

57% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (206) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (111) , Product Manager (94) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 924 reviews)); "Great culture and very remote friendly!" ((in 570 reviews)); "Great place to work flexible and work from home" ((in 537 reviews)); "Good work life balance and security of a large corporation" ((in 534 reviews)); "Telus has some great people that work hard and are very professional." ((in 486 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 387 reviews)); "Queueing and low salary." ((in 381 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 170 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 97 reviews)); "Upper management does not care about those on the frontline at all." ((in 80 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Las Vegas , Austin , New York , Atlanta , Raleigh , Boston , Chicago , Charlotte , Sacramento , Saint Louis , Washington , Dallas , Canton , North Charleston , Idaho Falls , Folsom , North Las Vegas , Reno , Vancouver , Philadelphia , Charleston , East Las Vegas , Anniston , Birmingham , Spanish Fork , Salt Lake City , Sandy , Waynesboro , Norfolk , Herndon

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TELUS

TELUS reviews

3.5

57% would recommend to a friend

(8,638 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,638 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews

4.0

Nov 29, 2020

Cool company, but typical call center politics

Tech support

Recommend

CEO approval

Business Outlook

Pros

Thorough training and job security

Cons

Politics and high school like environment and favoritism.

4.0

Nov 24, 2020

Telus

Technical support

Recommend

CEO approval

Business Outlook

Pros

Great break room and plenty of bathrooms.

Cons

Not enough parking spaces in parking lot.

5.0

Nov 16, 2020

GREAT COMPANY

Social media moderator

Recommend

CEO approval

Business Outlook

Pros

they are very understanding with time and they take care of their employees. Especially with the pandemic, they have a clear understanding of what is needed in a time like this.

Cons

no cons. Such an outstanding company

Viewing 358 - 360 of 8,638 Reviews

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Jobs at TELUS

Client Service Manager

Client Service Analyst II-TH (Benefits)

Quality Assurance & Production Support Lead

Leave of Absence & Disability Specialist (ADA/FMLA)

Media Search Analyst - English Speakers (USA)

Georgia

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TELUS

TELUS reviews

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Cool company, but typical call center politics

Telus

GREAT COMPANY

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