TELUS reviews

3.5

58% would recommend to a friend

(8,625 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
5.0
Mar 6, 2022

Great People

Recommend
CEO approval
Business Outlook

Pros

People support each other. Work from home is enabled.

Cons

The company is still coming together and the process is a bit painful at times. I believe they will make it happen though.

1.0
Apr 17, 2019

Inadequate Training

Recommend
CEO approval
Business Outlook

Pros

Great pay at a biweekly payday

Cons

Inadequate training coupled with a lack of sincerity made it stressful for those unsure if they’d have a job the next day.

4.0
Jun 5, 2018

Customer care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone was so pleasant to work with, an awesome company, liked the atmosphere, and I miss all the amenities, like free coffee, a game room, huge cafeteria, a gym, lockers, and though you can’t have your phone on the production they don’t stress you about it like other companies.

Cons

Don’t put so much pressure on employees who are trying hard but having difficulty with the lingo, or learning a new way to do things, some people are slower learners than others and It takes time for them to adjust and to change their verbal abilities and learn what you want them to use on every call, and unless it’s a major error in speech, if overall the call was completed and the customer was happy, don’t make the employee feel like they’re not doing good as others.

Viewing 64 - 66 of 8,625 Reviews

Glassdoor has 10,056 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.