Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

57% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (206) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (112) , Product Manager (94) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 924 reviews)); "Great culture and very remote friendly!" ((in 573 reviews)); "Good work life balance and security of a large corporation" ((in 543 reviews)); "Telus has some great people that work hard and are very professional." ((in 499 reviews)); "Was great and good pay" ((in 457 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 396 reviews)); "Queueing and low salary." ((in 358 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 169 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 99 reviews)); "Upper management does not care about those on the frontline at all." ((in 81 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Las Vegas , Austin , New York , Atlanta , Raleigh , Boston , Chicago , Charlotte , Sacramento , Saint Louis , Washington , Dallas , Canton , North Charleston , Idaho Falls , Folsom , North Las Vegas , Reno , Vancouver , Philadelphia , Charleston , East Las Vegas , Anniston , Birmingham , Spanish Fork , Salt Lake City , Sandy , Waynesboro , Norfolk , Herndon

TELUS reviews

3.5

57% would recommend to a friend

(8,642 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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TELUS has an employee rating of 3.5 out of 5 stars, based on 8,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews

4.0

Oct 14, 2014

TELUS pays but makes you fight every step of the way to keep your status!

Client care representative

Recommend

CEO approval

Business Outlook

Pros

Great pay, benefits, union coverage is decent and overall a strong company direction.

Cons

Willing to kick you at a moments notice!

5.0

Oct 13, 2014

A financially strong organization, commitment to customer service, clear executive direction and healthy culture

Loyalty and retention specialist

Recommend

CEO approval

Business Outlook

Pros

They care about their employees, they offer great benefits, the team culture is strong and the leadership has clear direction and voice

Cons

Everything has been exactly as promised and a great working environment

5.0

Oct 11, 2014

Great company, benefits and people

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great teams with opportunity for growth Could work from home a few days a week Discounts on home and mobile products Competitive salary

Cons

A big company so difficult to get promotions / move up sometimes Reshuffling and restructuring can hurt morale when it happens Poor recognition structure (rarely got recognized for hard work) Some terrible managers, depending on the specific team.

Viewing 8206 - 8208 of 8,642 Reviews

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TELUS

TELUS reviews

Company ratings over time

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Reviews by job title

TELUS pays but makes you fight every step of the way to keep your status!

A financially strong organization, commitment to customer service, clear executive direction and healthy culture

Great company, benefits and people

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Jobs at TELUS

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