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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      58% would recommend to a friend

      (8,637 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Jan 31, 2012

      TELUS invests a great deal of time and money into training it's employees

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program, benefits start on day one (increase once probation is complete), extremely positive work environment.

      Cons

      As a customer care rep, day-to-day experiencedepends on the manager you're assigned to. My manager is forward-thinking, involves team in planning events, contests, "team builders". Other teams are worried about not meeting sales targets; I've seen more than one agen close to tears for not meeting hers.

      3.0
      Jan 30, 2012

      Pretty good relative to overall industry but tempered with low pay.

      Field manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large National (and some International, but who wants to live in Guatemala !) company with lots of opportunities in various roles and backgrounds. Militarism within union ranks has diminished significantly with large scale attrition of senior members and new, realistic CA's.

      Cons

      "Competitive Pay" level means well below industry levels, significant clawback in benefits for management over many years with regular increase in costs; very clique management means many jobs/promotions/pay increases go to those with good networks and connections (performance cycle can mean very little)

      4.0
      Jan 27, 2012

      Good

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Total compensation, growth opportunities, benefits, strong brand, strong revenue

      Cons

      Organization strycture, communication, senior level (EVP, SVP) management

      Viewing 8329 - 8331 of 8,637 Reviews
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      ReviewsTELUS reviews

      Glassdoor has 10,067 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.