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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      58% would recommend to a friend

      (8,628 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      9K reviews
      5.0
      Jan 29, 2010

      Telus is a good place to work in general

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people...loved my manager and coworkers. Telus chooses great people. Good training, decent pay.

      Cons

      Slow to fix technical problems, nonsensical policies for customers that make them furious, shifts are nearly impossible to work when you have children which is why I no longer work there.

      1.0
      Jan 8, 2010

      From the best to one of the worst places to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to telecommute Great teams to work with ... top level technical skills

      Cons

      Poor communication of significant organizational changes affecting employees and customers No opportunity for career growth, unless you're the kind of person who spends your days "kissing up" to the "right" people, instead of focusing on delivering top notch services Does not deliver on compensation promises Uses global economy as an excuse to reduce compensation, even though the company has not been "hit" by the downturn in global economy (Canada did NOT suffer) Poor revenue forecasting used as an excuse to reduce salaries of the people who actually do the work that ensures customers remain with the company

      3.0
      Dec 20, 2009

      OK for short term

      Service clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      union environment specific work hours work location

      Cons

      work is being outsourced to India and other locations

      Viewing 8470 - 8472 of 8,628 Reviews
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      ReviewsTELUS reviews

      Glassdoor has 10,059 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.