Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 932 reviews)); "Great culture and very remote friendly!" ((in 559 reviews)); "Good options to work from home" ((in 547 reviews)); "Good work life balance and security of a large corporation" ((in 545 reviews)); "Telus has some great people that work hard and are very professional." ((in 480 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 385 reviews)); "Queueing and low salary." ((in 369 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 173 reviews)); "Senior leadership is poor." ((in 98 reviews)); "Upper management does not care about those on the frontline at all." ((in 80 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Las Vegas , Austin , New York , Atlanta , Raleigh , Charlotte , Boston , Chicago , Sacramento , Saint Louis , Washington , Dallas , Canton , North Charleston , Idaho Falls , Folsom , North Las Vegas , Reno , Vancouver , Philadelphia , Charleston , East Las Vegas , Anniston , Birmingham , Spanish Fork , Salt Lake City , Sandy , Waynesboro , Norfolk , Herndon

TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,628 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews

4.0

Jul 16, 2010

Overall a good employer

Project analyst

Recommend

CEO approval

Business Outlook

Pros

The company has a young workforce that is eager to work. There is a lot of potential for movement as it is a large company with many different departments.

Cons

Promotions can be hard to come by, more often you have to make a move to another department to snag a promotion. I felt that the company was also underpaying based on similar jobs held by other friends in the same industry. The company was very different in the early years under George Cope, so I think it was a shock to move over to the TELUS Corporate way of doing things.

3.0

Jul 15, 2010

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good work style, sometimes can work from home. and usually get good support from the upper level managers, which is good.

Cons

communication among different teams needs to be improved, sometimes it is somewhat difficult to have all related teams to be on the same page.

3.0

Jun 23, 2010

No where else to go but up!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Great people 2. Telecommuting in all levels of the company 3. Best office building in Toronto (has a gym, tv's etc.)

Cons

1. Top brass not visible 2. Lack of clarity on strategy 3. Company unwilling to experiment

Viewing 8500 - 8502 of 8,628 Reviews

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TELUS

TELUS reviews

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Overall a good employer

Good

No where else to go but up!

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