Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 932 reviews)); "Great culture and very remote friendly!" ((in 559 reviews)); "Good options to work from home" ((in 547 reviews)); "Good work life balance and security of a large corporation" ((in 545 reviews)); "Telus has some great people that work hard and are very professional." ((in 480 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 385 reviews)); "Queueing and low salary." ((in 369 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 173 reviews)); "Senior leadership is poor." ((in 98 reviews)); "Upper management does not care about those on the frontline at all." ((in 80 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Las Vegas , Austin , New York , Atlanta , Raleigh , Charlotte , Boston , Chicago , Sacramento , Saint Louis , Washington , Dallas , Canton , North Charleston , Idaho Falls , Folsom , North Las Vegas , Reno , Vancouver , Philadelphia , Charleston , East Las Vegas , Anniston , Birmingham , Spanish Fork , Salt Lake City , Sandy , Waynesboro , Norfolk , Herndon

TELUS reviews

3.5

58% would recommend to a friend

(8,627 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,627 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews

3.0

Jun 6, 2010

Good place to learn, uncertain career advancement opportunities

Engineer-in training

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Friendly coworkers Good opportunities to move laterally between business units

Cons

Information sharing within groups is an issue Inconsistent HR policies regarding promotion Need for slow, bureaucratic processes to adapt to increased competitive landscape

2.0

May 31, 2010

Clearnet mentality is gone, only things left are processes

Senior business systems analyst

Recommend

CEO approval

Business Outlook

Pros

- vacation starts at 3 weeks + 3 personal days - decent benefits - not directly money in the pocket, but it adds up - dynamic environment, exposure to everything

Cons

- work/life balance is a joke - most of the people are sliced between 3-5 projects at the same time - processes becoming the purpose of work - passing around the "status reports" is main expectation - managers tuned out or micromanaging - too many questionable choices at lower management - senior management not advising of strategy, even talking publicly opposite of intended strategy

3.0

May 20, 2010

Downward Spiral

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Better than industry pay standards -Flexibility with hours (not in the call center though obviously) -Decent benefits / share options

Cons

-Biased promotions and advancement through connections -Almost no opportunity for advancement, people stay in their roles for over 10 years -Offshoring of Canadian Jobs -Decreasing job security

Viewing 8503 - 8505 of 8,627 Reviews

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Jobs at TELUS

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Remote

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TELUS Digital - Research Study Opportunity

TELUS Digital - Research Study Opportunity

Customer Success Associate

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TELUS reviews

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Good place to learn, uncertain career advancement opportunities

Clearnet mentality is gone, only things left are processes

Downward Spiral

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