TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
2.0
Mar 16, 2009
Recommend
CEO approval
Business Outlook

Pros

None compared to a few years ago. Executive compensation has gotten completely out of line over the last 7 or 8 years and I don't find mine great in this day and age. My job itself is still a great job but the drivel spewing from our corporate communications people gets a little thick so I find you just have to try and push the ignore button. Who cares about best governance awards or best annual report awards; what about best telecommunication provider awards and somehow getting back to that, which we used to be.

Cons

Spending millions to save nickles and dimes. Seeing good Canadian jobs outsourced to the Phillipines and India. With more and more work not related to your actual job being thrust upon you, not enough time left in the day to do efficiently what you thought you were trained for and they paid you to do. I firmly believe it is "engineered failure" to get rid of the rest of the bargaining unit employees.This company has evolved into operating in a totally reactive rather than proactive manner over the last 7 or 8 years. The customers are sufferring and going elsewhere, the employees are not all happy nor a cohesive team anymore, and even the shares are tanked and they were before this recent recession took a grip.

1.0
Mar 16, 2009
Recommend
CEO approval
Business Outlook

Pros

It depends on what side of the fence you are on. If you are someone who takes pride in doing a good job, ensuring customer satisfaction and you are allowed to take care of your customers needs, all while making money for the Shareholders, then it is a win win for everyone. However, if you have choosen to believe everything your employer has told you, and have no problems crossing picket lines, then you have what it takes to be a TELUS Supervisor. In the past, there was strong focus on training. As of late, much of that training has been taken away. Fortunately if you require specific tools to do your job, depending upon your supervisor, you generally get those tools. Lets not forget, that $0.18 per hr raise this past January. Now that is going to go a long way in helping to pay the bills.

Cons

You can have 30 plus years of service, yet cannot get time off because TELUS keeps playing with the numbers within your work group so that only one of you can be off at a time. This is not the same within all the work groups, but is quite common. Fellow workers who crossed your picket line, are now your Supervisors. Depending upon your work group, concerned you will even have a job as TELUS leadership has no loyalty to the workers who helped make us a once proud "top ten company"; and have choosen during this downturn in our economy to terminate employees; to instead hire "overseas" workers. Thus hurting our own economy. Knowing that $150 million dollars was paid out in 2008 for bonuses, yet the actual workers received some 25% of that. Which means, upper Management continue to line their pockets at the expense of shareholders. To now have to work for a company in which "greed" for profit is the only driving force behind TELUS. When you have a CEO in untouchable control of a once Great Corporation and all you can do is watch it crumble, from department to department; and there is absolutely nothing you can do about it; except walk away and retire. Then you find, Mr. Entwhisle wants to gain control of your pension fund. "When will this nightmare end?"

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Glassdoor has 10,059 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.