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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      58% would recommend to a friend

      (8,628 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      9K reviews
      2.0
      Mar 16, 2009

      Not a very inspiring company to work for at the moment.

      Network specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits / stock share / pension plans

      Cons

      The only way to get a raise is to change departments. There's always a reason to give you the minimum bonus even if you meet and exceed all your performance objectives. They'll lay you off at the drop of a hat to out source work to India.

      3.0
      Mar 12, 2009

      Great for personal life, bad for sense of direction

      Tech specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Alot of time off if you work in a 24/7 type position, with a compressed work week you can get between 3-6 days off between shifts, and night shifts are very easy and a good time to get alot of personal things done, like coursework, projects etc etc.

      Cons

      Totally incompetent upper management. They are like vultures, if they see something doing really well, 4 VPs will try to split it up so they can have a slice of the pie and end up screwing up very badly support-wise.

      5.0
      Mar 9, 2009

      Listen to your frontline team members for the honest truth

      Customer care representative v
      Recommend
      CEO approval
      Business Outlook

      Pros

      I receive training on the job pertinent to what I do. My wages are very good. The benefits and compensation are excellent. I have a great work environment with very good hours and scheduling. Advancement up the corporate ladder is only limited to what you want to achieve and how ambitious you are. TELUS will pay for furthering my education upon completion and passing of the courses I take. I can be a shareholder in the company if I choose. There are many many departments and areas that I may move to. TELUS supports learning and career development. TELUS recognizes a job well done. I take pride in my customers and ensuring they have a very positive customer experience.

      Cons

      The biggest downside to me is having a union that is not working with TELUS and a union that doesn't care what I think. They seem to undermine my future. Sometimes there are too many hoops to jump through when you are trying to get something done for a customer. Hiring contractors to install services for TELUS customer's that don't care about the final customer but care only for getting paid to say a job is complete when it isn't either complete or done satisfactorily.

      Viewing 8506 - 8508 of 8,628 Reviews
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      ReviewsTELUS reviews

      Glassdoor has 10,059 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.