TELUS reviews

3.5

58% would recommend to a friend

(8,626 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
5.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Overall treatment and possibilities. A great benefits package, and even a share plan where you make money just by purchasing shares. Plus their committment to the comunities and to charity work is amazing! I am very proud to say I work to TELUS.

Cons

Stressful! Some days are not bad at all, but there are just those days where people just dont seem to get it!

5.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

They have payed for me to learn more. This helps them as much as it helps me but I still appreciate all the money they invest in their own people! I work downtown and have the option of working from home on off-shifts if I need to. My job function is very portable and management has made changes to benefit the employees. I love my job! Often when we do good things for customers we get recognized by management if the customer makes the effort to notify the management team!

Cons

The dark cloud that looms over us thanks to some unhappy mobility customers. Some who have had tech-support/service issues in the past do not seem willing to let go.

4.0
Aug 12, 2008
Recommend
CEO approval
Business Outlook

Pros

At Telus Mobility the best reasons to work for them is the money, the money and the money, Telus offers a high base wage to go along with the excellent commissions structure. Also if you preform well you get extra money on what is called your Star Awards card for meeting your monthly goal, also during certain promotions you get money on your card for doing well on a test or for selling x number of activations. Also your health and life insurance benefits are the best i have received from any employer i have worked for, Telus also offers a EPP ( Employee Purchase Program) program for employees part time and up. To get a corporate handset once a year at a severe discount, on a plan for $15 a month. I love working for Telus for it is a fast paced work environment that strives for professionalism and they compensate you well for providing them with that. Also Telus offers its employees company stock options where they pay so much and you pay so much for your stocks which you can sell in a bind when you need cash.

Cons

Though there are few there are some downsides for working at Telus. First thing i will say is that they sometimes hire certain employees who are not right to work in this field and they will not get rid of said employees in a prompt manner for having low numbers which are far below the designated minimum standards which makes the individual store look bad to the area. Also they sometimes do not give promotions to the people who deserve them as was the case with one of my former co-workers who decided to end his career with Telus for that reason,

Viewing 8551 - 8553 of 8,626 Reviews

Glassdoor has 10,057 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.