TELUS reviews

3.5

58% would recommend to a friend

(8,624 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Discount on overpriced hardware and service packages

Cons

Lackluster compensation that fails to make any attempt to offset inflation Starting reps off below minimum wage by using the server hack 🙂 and implementing a ceiling equal to the provincial minimum wage

2.0
Aug 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Vacation time after 90 days, free snacks, no blocked websites.

Cons

Promise promotions, but those come with easy layoffs. Promise raise innpay after a year, you have to bug and bug them for it. No order, rude team leads, don't listen to their employees. All they care about is making Google happy with numbers. Will demote you to an agent without asking if that's okay with you. Sexual harassment is rampant, you report it and nobody cares. Just overall an unprofessional place. Hire people with not even a GED, criminals, and just flat out anyone. Also, no recognition for top performers or middle management (tier 2). Ideal for anyone just needing a quick paycheck.

2.0
Jul 27, 2016

TELUS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Over time when they fire a good amount of agents because of attendance or tardinesss they somewhat work with your schedule Pay is good for someone that isnt supporting a family

Cons

They choose who they want to move up 80% of the time VERY !!!Unorganized !!!! People leaving Frequently ( Hmmm I wonder why)

Viewing 19 - 21 of 8,624 Reviews

Glassdoor has 10,055 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.