Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (94) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 938 reviews)); "Great culture and very remote friendly!" ((in 557 reviews)); "Great work from home program" ((in 551 reviews)); "Good work life balance and security of a large corporation" ((in 537 reviews)); "Telus has some great people that work hard and are very professional." ((in 480 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 388 reviews)); "Queueing and low salary." ((in 361 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 169 reviews)); "Senior leadership is poor." ((in 99 reviews)); "Upper management does not care about those on the frontline at all." ((in 78 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Las Vegas , Austin , New York , Atlanta , Raleigh , Boston , Chicago , Charlotte , Sacramento , Saint Louis , Washington , Dallas , Canton , North Charleston , Idaho Falls , Folsom , North Las Vegas , Reno , Vancouver , Philadelphia , Charleston , East Las Vegas , Anniston , Birmingham , Spanish Fork , Salt Lake City , Sandy , Waynesboro , Norfolk , Herndon

TELUS reviews

3.5

58% would recommend to a friend

(8,627 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,627 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews

4.0

Feb 24, 2025

Good Pay, but High Pressure and Limited Training

Evaluator

Recommend

CEO approval

Business Outlook

Pros

- Competitive pay for the job. - Good compensation relative to industry standards.

Cons

- Limited training, requiring you to figure out tasks on your own. - High pressure due to tight deadlines and limited time for each task. - Difficulty balancing quality and speed.

5.0

Feb 18, 2025

Easy

Quality rater

Recommend

CEO approval

Business Outlook

Pros

Easy non phone, tasks are simple

Cons

Little to no hours or hours during the middle of the night

5.0

Feb 18, 2025

A great place to work with good benefits and a helpful leadership team.

Employee assistance counsellor

Recommend

CEO approval

Business Outlook

Pros

Fair salary, good benefits, and support from leadership. The company has a good accountability structure for workers and values its employee's input in addressing concerns and challenges.

Cons

It's hard to think of a criticism, but some offices are more isolated than others.

Viewing 226 - 228 of 8,627 Reviews

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Jobs at TELUS

Customer Success Associate

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Remote

View job

TELUS Digital - Research Study Opportunity

TELUS Digital - Research Study Opportunity

TELUS

TELUS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Pay, but High Pressure and Limited Training

Easy

A great place to work with good benefits and a helpful leadership team.

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