Overworked, underpaid, not appreciated
Pros
I worked with some nice people
Cons
My 3+ years as a DB CSM at TELUS were truly miserable. Using the excuse of gearing up for an IPO, not a year went by without downsizing teams while increasing work, with no increases in salary. Every few months more work was added to our plates and we were forced to take on more and more responsibilities. Of course, this drove people to leave quite often. TELUS would then implement a hiring freeze, and the departed employees would not be replaced, generating more work for each remaining employee. Despite quarterly emails boasting record breaking profits for the company, and, of course, Darren Entwistle’s $20m+ annual compensation, we were repeatedly told the company just didn’t have the resources to hire or give out raises commensurate to the additional workloads. There is absolutely no attempt or plan from TELUS to retain talent, and there is a very real brain drain happening within the DB org. Leadership was often combative, taking employee concerns and complaints personally and only offering snide, short comments in response to anyone who raised concerns. If you have the ability to turn down a job offer here, you should.
