Is TELUS a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at TELUS have rated their employer with 4.4 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of TELUS employees being 3.5 out of 5 stars. Search open Tech Support Representative Jobs at TELUS now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at TELUS .

Does TELUS pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at TELUS with 2.9 out of 5 stars based on 22 anonymously submitted employee reviews. This is 12.9% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at TELUS.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (447) , Sales Associate (215) , Business Analyst (206) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (112) , Product Manager (95) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 937 reviews)); "Great culture and very remote friendly!" ((in 563 reviews)); "Good work life balance and security of a large corporation" ((in 543 reviews)); "Work from home is great" ((in 535 reviews)); "Telus has some great people that work hard and are very professional." ((in 492 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 398 reviews)); "Queueing and low salary." ((in 363 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 167 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 93 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

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TELUS

TELUS Tech Support Representative reviews

4.4

60% would recommend to a friend

(22 total reviews)

Darren Entwistle

61% approve of CEO

3% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.2

Work/Life balance

3.7

Senior management

3.2

Career opportunities

2.9

Culture & values

2.9

Compensation and benefits

Tech Support Representative employees have rated TELUS with 4.4 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have an excellent working experience there. TELUS is rated 23% above average by Tech Support Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

22 reviews

5.0

Oct 8, 2025

Salary

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Good salary. Good environment. More activity. Good facilities

Cons

Toxic management, micromanaging employees, nothing else

4.0

Oct 1, 2025

Tech Support

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Nice Culture in the company

Cons

Shifting Schedule makes it a bit hard

5.0

Oct 4, 2024

Best place to work at!

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

My teammates were all very nice and easy to get along with.

Cons

None that I can think of.

Viewing 1 - 3 of 22 Reviews

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TELUS Tech Support Representative reviews

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Tech Support

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