TIAA reviews

3.7

65% would recommend to a friend

(4,009 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jun 13, 2019

Losing its way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is very good and retirement plan is superb. Current CEO is a very decent guy.

Cons

Senior management no longer cares about employees. The end of work from home (and the loss of hundreds of good employees along with the horrible treatment of hundreds of others), the new open seating for all (though I’m betting senior management will keep their big offices behind locked doors with a security guard blocking access), the end of vacation days (“open vacation” just means less vacation), no raises for anyone earning over $150k (though according to public filings the big honchos all have received huge increases); and on it goes. I’ve been here since last century and this is as bad as it’s ever been - even worse than “black Monday” when 500+ people were all walked out the door with 15 minutes to clean out their desks.

1.0
Mar 31, 2019

Not what it used to be.

Recommend
CEO approval
Business Outlook

Pros

Competitive pay. Good benefits. It’s not what it used to be though.

Cons

No real career path. Promotions are given out based on who you report to and not your performance. In a poorly veiled attempt to cut costs, TIAA is bringing is eliminating its flexible work-from-home benefit. The first to go are those who are working-from-home on a full-time basis. Entire teams are being eliminated solely based on their location. If you cannot report to the hub to which you have been assigned, then you are forced to take a package. In addition, should you choose to relocate to your newly assigned hub, there is no guarantee that your position won’t be eliminated in the near future, so there’s no real incentive for you to relocate. Morale is at an all-time low. Forget getting any work done between now and perhaps till the first quarter of next year. Good, productive workers are being eliminated based solely on their location. Who thought of this??? Next are those who are part-time work-from-home. While these people do have an assigned office, what is happening now is that their function is being relocated to a new hub. Again, absolutely no job-security and assignments seem arbitrary. What’s more, the exceptions they granted for those who could not relocate seem extremely random or based on who you report to. Apparently, those who work for people in the C-Suite and upper management were given an exception and not required to relocate. Unbelievable. This company is ripe for a class action lawsuit.

Viewing 28 - 30 of 4,009 Reviews

Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.