TIAA reviews

3.7

65% would recommend to a friend

(4,009 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 22, 2019

Complete mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work.

Cons

Upper management has yanked the rug out from all the work from home employees, out of nowhere and is effectively laying off anyone who doesn't want to move to the office location they have chosen for each individual (and to top it off they won't pay for relocation).

1.0
Feb 23, 2019

Can't trust management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally the benefits are good and pay is competitive

Cons

Abruptly terminated work-from-home program. My colleagues have made huge life decisions assuming the program would be around (buy/sell homes, accepted lower pay). Instead of closing the program to new enrollees, they are making everyone up-end their lives by relocating back to an office. Uprooting families, kids from school, sick parents that need help. So how can you trust them on anything? Also, constant, never-ending re-orgs means don't expect to report to the same person for too long. And generally the re-orgs are designed to cut heads.

1.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefits were great, but it takes 3 years to vest in them and I was so unhappy there it was worth it to leave 26 thousand in unvested benefits on the table.

Cons

Let me make it clear. This is a terrible organization. They do not tell you the truth in the interview process, so let me tell you the truth. You will not be advising anyone. You will be gathering statements, doing a LOT of Data entry and then you will be manipulating the fears and insecurities of college professors so they will open an individually managed account that has most of the same funds as their employer plan, but another 125bps layer of fees for TIAA. If you don't sell enough of the managed accounts, it won't matter if you are at your asset growth goal or if you've done the right thing by the client, you'll be put on a performance improvement plan and either forced to resign voluntarily or terminated for some fictitious reason that will follow you on your U5 forever. That IS the way they roll in IAS. There were 70 advisors in my region when I started. 18 months later, 8 had been terminated and 34 resigned under pressure or out of sheer frustration. They also pay their discretionary bonus and earned commissions only once a year. They hold discretionary bonuses over your head for everything. For example if you don't transfer all of your personal accounts including your spouses individual accounts, guess what? No bonus. If you aren't the bosses favorite and the division is below revenue goal by summertime and you have a large earned commision...they are not above auditing all your data entries and finding any reason to terminate you and keep those big commissions. Believe it. That IS how they roll in Wealth Management. Its a miserable work environment.

Viewing 31 - 33 of 4,009 Reviews

Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.