TIAA reviews

3.7

65% would recommend to a friend

(4,018 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jan 10, 2013

From good to bad to better

Recommend
CEO approval
Business Outlook

Pros

Good pay, nice campus, flexibility. They really want to continue to grow and will make the necessary changes to do so.

Cons

Systems are old , upper management does not communicate down. They rarely promote from within and look external for upper management roles. Half the company is at a director level and most of them don't have direct reports.

4.0
Jan 5, 2013

It is a great time to work for TIAA-CREF

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TIAA-CREF is in a transition from retirement plans to a diversified financial services firm. During the transition there are a lot of opportunities to move throughout the company.

Cons

The transition bumps in the road

3.0
Jan 4, 2013

Used to be a great place, now it's just a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees truly care. About our clients and about the mission.

Cons

But, we've grown so much and lost sight of who we are. It's really sad. I understand that growth and the bottom line are critical to success. But some areas, like IAS (Wealth Management) are so focused (at the Sr. Level) on sales and meeting goals, that there has been tremendous turnover (both voluntary and involuntary). How does that equate to providing consistent long-term service to high net worth clients?

Viewing 3781 - 3783 of 4,018 Reviews

Glassdoor has 4,414 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.