TIAA reviews

3.7

65% would recommend to a friend

(4,019 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jan 4, 2013

Used to be a great place, now it's just a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees truly care. About our clients and about the mission.

Cons

But, we've grown so much and lost sight of who we are. It's really sad. I understand that growth and the bottom line are critical to success. But some areas, like IAS (Wealth Management) are so focused (at the Sr. Level) on sales and meeting goals, that there has been tremendous turnover (both voluntary and involuntary). How does that equate to providing consistent long-term service to high net worth clients?

5.0
Jan 3, 2013

TIAA-CREF

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nature of the business, Non-for-profit heritage, great company, non-commissioned employees at all levels. All have the client interest at heart.

Cons

Need to have more Advisors readily available to consult.

3.0
Dec 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good benefits, benign neglect.

Cons

Not a high performance culture. Everything takes longer than it should. Have to remind people over and over for any request. Nice place to hang out - don't count on getting much done.

Viewing 3784 - 3786 of 4,019 Reviews

Glassdoor has 4,415 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.