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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,018 total reviews)

      Thasunda Brown Duckett

      55% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Sep 29, 2011

      Benefits and pay are fantastic. Internal promotions and job prospects are extremely poor.

      Individual consultant (inbound )
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and lower/mid-level management were great. The benefits, pay and time off were great.

      Cons

      Even though you have tons of time off, whether you can schedule it is a constant worry. Time off is basically a round-robin system that favors no one and ultimately benefits no one. Constant required overtime and half hour lunches. Internal job prospects are few and far between. Lack of recognition for top performers. The fact that they won't sponser a series 7 for every client facing employee is a disservice and major flaw. Management says that the call centers are the best place to hire internally from, yet they seldom do.

      2.0
      Sep 29, 2011

      Great benefits Good company if you have a good boss, bad place if not

      Customer resolution manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Retirement Plan Stable financially If you have a supportive boss this is a great place to work

      Cons

      Credit not given for hard work and results that you produce (in some departments but not all) There are many clicques there which go way back Company resists changes when customers say they should change. (beware if you bring this up) They have a lot of contracts that are confusing to customers and that don't let customers take their money out when they need it. Read the fine print always with them

      2.0
      Sep 22, 2011

      Possibly the most incompetent, demoralizing place I've worked

      Individual consultant (inbound )
      Recommend
      CEO approval
      Business Outlook

      Pros

      - decent medical, dental, and vision - fairly good retirement plan - generous paid time off - large company with many locations

      Cons

      - horrible IT, computer systems, still using IE6 - a few fantastic, competent coworkers; many employees are nitwits who can barely spell or speak proper English - very dry social atmosphere - management creates a Kindergarten atmosphere; lots of silly posters and banners about doing your job to "keep the boss away" promotes a culture that values negative reinforcement - company imposes fairly high burden on its clients in terms of forms, paperwork compared to competitors - drab offices, full of fluorescent lights and ugly grey cubicles designed to drain any creativity or positive energy from your soul

      Viewing 3856 - 3858 of 4,018 Reviews
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      ReviewsTIAA reviews

      Glassdoor has 4,414 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.