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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,018 total reviews)

      Thasunda Brown Duckett

      54% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      4.0
      Jun 29, 2011

      Overall a good place to work, job security

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      T/C has been a place that I have job security.

      Cons

      Schedule change due to family needs, hard to come by in certain positions.

      2.0
      Jun 27, 2011

      Learn to diversify your business model...........

      Senior individual planning associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers great benefits and an old pension which is unheard of at most companies. If you are new to the financial field you can also learn a great deal about how the retirement business works. You will be lucky if you have a chance to work in their retail space dealing with insurance and mutual fund offerings to broaden your knowledge base. Due to their ever changing theme there is always an opportunity to develop relationships with departments handling these other lines of business and technology upgrades as well. So volunteering to demonstrate your skill set beyond just answering the phone is instrumental. From what I hear if you have a higher grade position it isn't so bad.

      Cons

      They ride you like a dog about those phones. I mean seriously there is more to balance in the workplace than just answering the phone. How about quality of the call? Or development of the staff? TIAA also has made errors by requiring ridiculous amounts of overtime and not paying employees properly (but that was corrected ultimately). When I worked there many of the managers where and had been since they graduated from high school. I am all about promoting from within but I believe that it's beneficial to have a diverse group of managers with various experience. It's was a challenge for me to benefit from a talent pool that never worked at another company and couldn't relate/apply broader industry experience. Technology is far behind the times.

      Viewing 3871 - 3873 of 4,018 Reviews
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      ReviewsTIAA reviews

      Glassdoor has 4,414 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.