TIAA reviews

3.7

65% would recommend to a friend

(4,009 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 5, 2019

The direction of the company is changing.

Recommend
CEO approval
Business Outlook

Pros

The retirement plan is amazing for employees plus the employer matching and health benefits.

Cons

The company has done away with the work from home program as a means to dwindle it's staffing without a public layoff. This will be the third year that I know of that a layoff has taken place at TIAA. While there are layoffs stateside; offshore work is increasing. Not to mention the poor work/life balance with your shift ending whenever the work is done which can be as late as 8pm with no overtime availablity.

1.0
Apr 2, 2017

Don't Be Fooled

Recommend
CEO approval
Business Outlook

Pros

Paid Time Off better than most

Cons

Don't be fooled by all the glowing, positive reviews--they've probably been planted by the Talent Acquisition team looking for suckers. TIAA has one of the most toxic cultures a company can have. This USED to be a great company to work for--until the last 5 years or so. Then the layoffs started en masse, and nothing has been the same since. I understand that occasionally, layoffs are necessary--but not as a first line of defense against rising expenses, and NOT as a mechanism for giving other people bigger titles and more money to do the same job. EVERY time a layoff is announced, not far behind is an announcement of promotions. So one person loses their job so another person can be "promoted" from Director to Sr. Director to do the same job they had been doing. And the cycle goes on and on--more and more layoffs and more and more promotions, and they wonder why they can't get their expenses under control. I was with the company for 23 years, so getting laid off with a generous severance package was the best thing that could have happened to me. But the hypocrisy that runs rampant through this company is disgusting. Oh, and if you're not located in Charlotte, you can forget about the company actually caring about anything that matters to you as an employee. They claim they are "committed to growing in Denver", but 99% of the open positions are posted for Charlotte, which is also where all of the infrastructure money gets spent.

2.0
May 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Incredible clients that truly value what TIAA CREF has helped them accomplish. Great reputation from the clients perspective. Not for profit, mission based financial services company with a solid nearly 100 year reputation.

Cons

Work life balance in IAS is non existent. Job is a total BURN OUT.

Viewing 37 - 39 of 4,009 Reviews

Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.