TIAA reviews

3.7

65% would recommend to a friend

(4,008 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 16, 2017

What A Mess

Recommend
CEO approval
Business Outlook

Pros

TIAA used to be a great place to work, a stable blue chip company with a Triple A credit rating. TIAA offers good benefits and current management places a premium on promoting diversity in hiring.

Cons

TIAA is having a real identity crisis which has resulted in multiple "restructurings," lay-offs and an inconsistent strategy. It is not even sure who it is: is it TIAA or Nuveen? There have been 2 multi-million "re-brandings" within 9 months. TIAA has made a series of over-priced, poorly thought out acquisitions and is having serious issues in incorporating these new businesses. Managers are too focused on "managing up" rather than on managing their departments and their employees. Despite being a non-profit with the motto "For the Greater Good", inside the organization it is as mean spirited as any for profit on Wall Street. Despite talk of promoting inclusivity, there is a still an element of 'bro" culture that rules. The commitment to diversity and inclusion is great, but it has resulted in a very slow, cumbersome and complicated hiring process. Too much staff turnover and instability. Soul crushing bureaucracy

1.0
Jan 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Solid benefits, including 401k match and pension plan Competitive salary and compensation with upside potential Reputable company in the eyes of their clients and financial industry

Cons

Management in Wealth Management/Individual Advisory Services is incredibly stifling and micromanaging. Managers lack experience, integrity, and security to treat their advisors like professionals and adults. No input is wanted from advisors and producers at all and the culture and vibe is very negative and poisonous.

2.0
Nov 18, 2015
Recommend
CEO approval
Business Outlook

Pros

In the interest of fairness, the base salary, bonuses and benefits are outstanding. However, that assumes you’ll make the three year vesting period.

Cons

Don’t be fooled by the positive comments. TIAA-CREF is a disaster in the making. While certain divisions within the firm are respected and actually a good place to work, the Wealth Management Group or IAS, is not one of them. Work as a Wealth Management Advisor (WMA) at your own peril, and only if you have no other options and need a job, especially true of the Midwest region. I have never worked for a more deceitful and unethical group in my life. Management is widely incompetent and has turned the role into a “Boiler Room” type of operation focused on pushing their own managed product at the expense of their institutional clients. They manage by fear, intimidation, and constantly hang the threat of termination over your head. You’ll also be micro-managed and treated as a child every step of the way. In addition, the company’s antiquated technology and inept operations are ongoing internal jokes. It’s not a matter of if something will mess up but by how much. If you value a clean U-4, then this is not the place. WMAs are treated as pieces of meat and management has no problem with tossing you aside or screwing with your bonuses as they see fit. Then of course justifying their actions. Maybe that’s why there are a number of arbitration cases pending at the moment.

Viewing 34 - 36 of 4,008 Reviews

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