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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,014 total reviews)

      Thasunda Brown Duckett

      54% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,014 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      5.0
      Aug 25, 2010

      Only 1 month so far

      Senior it engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I just started fulltime here after consulting for about 4 months. The company is big in some ways, small it others. The compensation is very good and I hear that the bonuses are great. The retirement benefits are outstanding; for my age bracket they are putting 12% of my salary away into a pension. Job flexibility is huge. Because of the 'small shop' mindset many people don't seem to work that hard so the bar is set low. Combine this with the big push on working from home and you can have a pretty flexible lifestyle. Many genuinely nice people, beautiful campus (Charlotte) and proving financial services to education and research.

      Cons

      Because it is run like a small shop in many ways there are many processes either broken or completely missing this can be frustrating. Things move slowly. Because so many people are so laid back relying on others can be a problem. I have heard that upward mobility is limited but I haven't been here long enough to see this for myself.

      3.0
      Aug 10, 2010

      Honest and hardworking staff of employees - Not the best place to work if you're particularly ambitious.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, salary, and the company's mission. Honest and hardworking staff of employees.

      Cons

      Internal communication is beyond abysmal, this company has a serious "silo" mentality. Managers, employees and entire departments spend an inordinate amount of time covering themselves. Managers seem clueless about what's happening at the ground level. Lower level management seems fixated on hitting their "numbers" and provide very little (if any) direction. No empowerment: You will be held personally accountable for things which you have absolutely no control over. Politics trumps competence in a way that will sink this company if it tries to compete outside of its core business I'm afraid.

      5.0
      Jul 7, 2010

      The future is bright

      Service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I started here people seemed disgruntled due to long hours during conversion to OmniPlus. Thanks to inspiring leaders the company is making a change to make a focus on serving our customers -- both internal and external. The company is looking at making a unified team across the numerous departments. They have also sponsored cross departmental Job Shadowing, and have created a Career Development team to ensure employees are properly supported for their career path.

      Cons

      Politics as usual. I've managed to mostly avoid.

      Viewing 3922 - 3924 of 4,014 Reviews
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      Glassdoor has 4,410 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.