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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,009 total reviews)

      Thasunda Brown Duckett

      55% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Career opportunities

      3.0

      Senior management

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Jan 20, 2010

      working at TIAA-CREF

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, vacation time, learned a lot about annuities / retirement accounts

      Cons

      poor communication between departments, the service/operations is poor, no follow up to the clients on issues, if you're in the call center you're tied to the phone

      2.0
      Jan 10, 2010

      A company currently mired

      Individual consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a good retirement package and a decent wage structure. Anyone who enjoys working in a strictly structured environment where the process is important and whether the result is acceptable or not is a question best left to others will enjoy and do well in the company.

      Cons

      Senior management is mired in defending their positions and importance rather than driving the company forward. Failures above the manager level are not recognized, criticism of management or the decisions of management is not permitted.

      2.0
      Dec 9, 2009

      Very sad to see what has happened to this once great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues are intelligent and hard-working. Collaborative work environment for the most part.

      Cons

      No opportunity for advancement. Keep bringing people in from the outside without giving current employees opportunities for career growth. It's now obvious that management doesn't care about its employees. It's every man for himself.

      Viewing 3952 - 3954 of 4,009 Reviews
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      Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.