TIAA reviews

3.7

65% would recommend to a friend

(4,011 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Salary and Benefits. Location. A sense of pride for being associated with the company.

Cons

Not playing nice in the sandbox. Back stabbing, wag-the-dog, and plenty of 'political theatre' resulting in gross cost inefficiencies and thwarted delivery of much needed results. Threatened (and unqualified) mid-tier management usurping large amounts of time and credit on extremely complex initiatives, then simultaneously not taking responsibility and muscling out the talent driving results. Measurable program results thwarted by crossfire: programs must 'run surveillance' to protect work. All the makings of a good Robert Ludlum novel; but not exactly thrilling when in the middle of it. On a different note, the company is caught up in own, yes formidable, history. This history, however grand, is past.

2.0
Feb 1, 2010

Less than great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, although benefits reduced annually as cost cutting measure Company has good overall reputation A lot of the employees are knowledgeable and willing to work as a team

Cons

Lack of real management at any level; absolutely no sense that your manager "has your back" Clients becoming more and more aware of company shortcomings A lot of the employees are simply going through the motions and covering themselves; client satisfaction takes a back seat to maintaining status quo. Morale is consistently low.

4.0
Feb 1, 2010
Recommend
CEO approval
Business Outlook

Pros

The company weathered the recent global financial melt down with minimal budget cut backs and lay offs. While many in this industry either went bankrupt or were bought out it has maintained its highest possible financial ratings and untarnished reputation.

Cons

Internal recognition and advancement is solely based on who you are aligned with in middle management and associated political considerations. Management holds all of the clout, representation and support by Human Resources for employee concerns is almost non-existent. The sole objective of Middle Management is to grow the size of their empire (the number of employees who report to them) and the size of the budget they control. Employee to management communication is nearly non-existent.

Viewing 3949 - 3951 of 4,011 Reviews

Glassdoor has 4,407 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.