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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,009 total reviews)

      Thasunda Brown Duckett

      55% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Career opportunities

      3.0

      Senior management

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Oct 4, 2010

      Have worked at several financial firms

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Customers are great and interesting people. Compensation is very good. Retirement program is excellent. Location, for me, was a big plus.

      Cons

      Senior management is up and down: some are excellent and some can't do thier jobs. Systems, while improving, still need a lot of work. Some key applications are seriously out of date and integration between key systems is lacking.

      2.0
      Apr 26, 2010

      TIAA-CREF

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is well above average compared to similar jobs. The employer contributions are well above average (currently 11.5%). The time off (when you can get it) is very nice, 23 days of sick/vacation pay per year.

      Cons

      Upper management is totally inept. It is like working for the government sometimes with all of the beaurocracy at TIAA-CREF. They are constantly behind the eight ball with regard to staffing needs and they push their employees beyond the breaking point but don't take the time to say thank you... I hate to whine like this but unless you are in upper management where everything smells like roses the place sucks to work at.

      1.0
      Apr 15, 2010

      Too many chiefs and box checkers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission is great and I think there are some people who believe in it. There are a lot of great people who work at the company.

      Cons

      The politics are terrible. There is a complete inability to make decisions. Everything is done for the purposes of checking boxes and covering rear ends. There are too many expensive chiefs being hired but nothing ever seems to get done. Senior management is constantly changing its mind and this is reflected in its decision to do everything and be everything to everyone. The Alternative Work Strategy (i.e. forced telecommuting) is not a good idea.

      Viewing 4003 - 4005 of 4,009 Reviews
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      Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.