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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,009 total reviews)

      Thasunda Brown Duckett

      55% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Culture & values

      3.4

      Career opportunities

      3.0

      Senior management

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Feb 4, 2010

      Going from once considered a good company to work for to worst.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was once a nice company to work for. There is a hope that one day things will be better. The retirement benefit was better earlier but company has reduced that last year.

      Cons

      high politics, unaccountable and incompetent management, environment promoting carrier growth and employee development lacking, increasing unfairness and groupisum, top heavy and disorderly organization structure where there is no clear accountability

      2.0
      Feb 1, 2010

      Less than great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits package, although benefits reduced annually as cost cutting measure Company has good overall reputation A lot of the employees are knowledgeable and willing to work as a team

      Cons

      Lack of real management at any level; absolutely no sense that your manager "has your back" Clients becoming more and more aware of company shortcomings A lot of the employees are simply going through the motions and covering themselves; client satisfaction takes a back seat to maintaining status quo. Morale is consistently low.

      3.0
      Jan 20, 2010

      working at TIAA-CREF

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, vacation time, learned a lot about annuities / retirement accounts

      Cons

      poor communication between departments, the service/operations is poor, no follow up to the clients on issues, if you're in the call center you're tied to the phone

      Viewing 4006 - 4008 of 4,009 Reviews
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      Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.