TIAA reviews

3.7

65% would recommend to a friend

(4,014 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,014 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jan 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Clients, financial planning process, commitment to clients. Well thought out process to planning however too much focus on developing out all parts of planning at same time, instead as appropriate for clients. Clients are highly educated, very nice, and easy to work with. Coworkers and admins are great to work with. Good for beginner needing to learn some basics and with no family or commitments outside of work as must be willing to ignore family and personal needs for 2-3 years to get book of business established. Knowledge and experience externally is not valued.

Cons

Micromanagement, negativity, vicious Directors willing to churn advisors to promote themselves to advisory leadership without concern for clients. Director with needle you on everything little thing, you will feel crushed. Bad move for my career. Everything you do and say will be held against you in your year end review and bonus.

2.0
Dec 29, 2015

Corporate Drones

Recommend
CEO approval
Business Outlook

Pros

Good pay, interesting clients, many resources available if you know how to access them

Cons

Micromanagement, cut throat corporate environment, metrics drive everything, role is more about selling managed money products and insurance than providing advice. Only tenured advisors receive good opportunities and resources.

1.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Pension Plan Employee Resource Groups DEI efforts Internal Mobility

Cons

CEO out of touch Layoffs Constant reorgs Tracking the number of badge swipes in office 3 year 401k vest Low compensation Lack of direction and transparency from leadership TIAA has gone downhill ever since the former CEO, Roger Ferguson, left the company. People are quitting and being laid off in droves. You rely on other people to get your job done, but that person ends up leaving or being laid off so your project is never finished. Roles are being eliminated and then sent to their offices in India, and the CEO does nothing but take pictures with celebrities. They started a mandatory 3 day return to office where they track and monitor how many times you swipe your badge and then upload the data to their system. If you fall below 3 days for any reason including vacation or being sick, expect a nasty email from HR threatening termination. For any college graduates thinking about joining the rotational program, it is a disorganized mess, and they are dishonest about compensation. Every single manager for the rotation program has left after a short time, leaving the students without anyone to help them. They also lie to you about the role you end up with after the rotation is complete. TIAA was once a great company, but everyone is jumping ship now, and the future outlook looks horrible.

Viewing 85 - 87 of 4,014 Reviews

Glassdoor has 4,410 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.