TIAA reviews

3.7

65% would recommend to a friend

(4,015 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
May 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Good retirement plan. Used to have more benefits, and management is making sure each one of them is slowly cut off - e.g. Paid time off policy, Flexible work from home program etc.

Cons

Roger used to have a say, but the new CEO in haste to make an impressionable impact is taking this company to the dumps. In guise of "collaboration", all employees in the TWS program are being asked to come back to work. A few of these loyal employees have homes, kids going to schools, old age parents, spouses working in the area, but the company wants everyone to report to a specific hub - quite impractical and callous This is being looked at more as a cost cutting measure of letting go of 20% of the company's workforce. Very poor execution and a lot of employees have lost faith in the CEO and the culture.

1.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Remote work set up but that is going away and will no longer be available

Cons

Company is run by new management that doesn’t comply with hiring the best talent regardless of location. Pay for working remote is fair but once that goes away salaries are not competitive with similar companies in NYC. Policy change has been handled poorly with CMO (who will be pushed out in favor of Lori’s own people) and Sr HR treated it like a joke trying to pretend they were one with the people and understanding their challenges which is ridiculous and fake and the joking is insensitive, rude and plain out of touch. Veiled as collaboration when even if that is the goal it is clear it is about headcount also so they should just be honest. Managers are not leaders and do not mentor or teach to bring people along. If you aren’t already doing what should be done you get a bad review and a bad bonus and belittled. To lose entire teams who could commute to NYC or Boston but are told to move to Charlotte is ridiculous. Maybe there will finally be opportunities for those that are left to move into new roles and add some growth opportunities to their resume but it is doubtful- they will assign roles regardless of interest or skill set or development opportunities because they don’t care and have a mess to fix. Flexibility will be back once they have a massive layoff of remote workers

1.0
Jun 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Health benefits are awesome

Cons

Culture is not progressive or embracing to anything but the old school thoughts and ways; Management that are “yes” men and women and don’t fight for their employees; micromanagement at is finest

Viewing 88 - 90 of 4,015 Reviews

Glassdoor has 4,411 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.