TIAA reviews

3.7

65% would recommend to a friend

(4,015 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Oct 21, 2023

Not the company it once was...

Recommend
CEO approval
Business Outlook

Pros

Lovely office spaces with snacks

Cons

Exec Council is not cohesive, no clear corporate strategy, constant lay offs

3.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay, Fantastic Benefits, PTO, 401k match

Cons

middle to upper management is out of touch with their front line reps, passing policies that impact negatively our day to day lives all with the goal of "preserving company culture"

2.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

4 months maternity/paternity leave, up to 4 weeks off for caregivers leave (in addition to FMLA), generous salary and bonus compared to other financial firms.

Cons

TIAA has no idea what direction they’re wanting to go in. Every year they make drastic changes that causes layoffs, but will turn around and change right back to what they started with. We were told we would come into work one day a week then the CEO changed the workday to 3 days a week in office with no advanced notice. It’s like they’re throwing darts at a wall and whatever it lands on that’s what they go with. The systems are clunky and they are very behind in technology. Customers are rude and entitled even though they are in the wrong most of the time.

Viewing 112 - 114 of 4,015 Reviews

Glassdoor has 4,411 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.